Skip to main content

Who We Are

Career Opportunities

Case Manager-Health & Housing Program


POSITION TITLE:   Case Manager Health & Housing Program

CLASSIFICATION:  Full Time; Regular; Non-exempt

SUPERVISOR:  Program Manager



The Case Manager provides intensive case management services to chronically homeless individuals who also receive medical insurance through IEHP.  In addition, must demonstrates the ability to obtain and interpret information in terms of the participant’s needs, document knowledge of participant’s progress, and demonstrate an understanding of the range of services needed by the participant.  Case Managers must enjoy working as a member of a team in a cooperative effort and be able to exercise creative and independent judgment to solve problems.  Case Managers are expected to perform their duties in alignment with the vision and values of LightHouse Social Service Centers.



1.      Conducts initial assessment and evaluation for the formulation of an Individual Housing   Services Plan (IHSP).

2.      Provides case management services.

3.      Ensures both internal and collateral services are coordinated.

4.      Assists participants in developing appropriate housing goals and makes revisions when necessary.

5.      Participates in program planning.

6.      Continues professional development, through participation in continuing education, in-service training and professional workshops to maintain current knowledge and broaden expertise.

7.      Maintains participant records in a timely and appropriate manner.

8.      Documents participant’s progress and reviews IHSP routinely.

9.      Conducts home visits.

10.  Transports clients

11.  Complies with all policies and procedures.

12.  Performs other related duties as assigned.


a.      BA or AA degree in Human Services preferred or two (2) years’ experience working in the field of homeless services or related human services experience.

b.      Knowledge and experience with homeless communities.

c.       Knowledge of community resources and services.

d.      Strong computer and organizational skills.

e.       Strong telephone skills.

f.        If recovering, a minimum of two years sobriety is required.

g.      Experience with culturally diverse populations.

h.      Performs a flexible schedule that may include evenings.

i.        Well-developed time management and conflict resolution skills.

j.        Strong interpersonal skills; ability to work effectively with people in a constructive manner within a team setting.

k.      Able to communicate verbally and writing is clear, precise and professional.

l.        Valid driver’s license and insurable. 

m.    Driving required






Our Impact This Year

© 2024 LightHouse Social Service Centers

Powered by Firespring